The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 12 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
New Dock Road,
Galway,
Ireland,
Galway County
Map view
New Dock Road,
Galway,
Ireland,
Galway County
City landmarks
Church
Galway Cathedral
920 m
University
National University of Ireland
1.4
km
Galway City Centre
Quay Street
600 m
Bridge
Salmon Weir Bridge
810 m
GalwayIreland
Galway Bay
780 m
157/159 Upper Salthill
Salthill Promenade
2.3
km
Lough Atalia Road
Forthill Graveyard
780 m
Middle Street
820 m
GalwayIreland
Riverside Walk
690 m
Saint Francis Abbey 8 Saint Francis Street
The Abbey
630 m
Nearby
Park
Eyre Square
500 m
Square
Spanish Arch
570 m
Museum
Galway City Museum
540 m
Church
Collegiate Church of St Nicholas of Myra
540 m
Castle
Lynch's Castle
400 m
The Tower Wolfe Tone Bridge
The Galway Fisheries Watchtower Museum
530 m
Mall
Galway's Latin Quarter
540 m
Mall
Eyre Square Centre
420 m
Art object
Statue of Oscar Wilde and Eduard Vilde
390 m
Museum
Nora Barnacle House
490 m
Eyre Square Shopping Centre
The Medieval City Walls
360 m
Kirwan's Lane off Quay St
Kirwan's Lane
420 m
Druid Lane
Hall of the Red Earl
370 m
26 Shop Street
The Claddagh Ring Museum
390 m
36-40 Eyre Square
Quincentennial Fountain
430 m
Eyre Square
The Browne Doorway
430 m
12-13 Market St
Lynch Memorial Window
450 m
Church
St Augustine's Parish Galway
300 m
Bridge
Wolfe Tone Bridge
500 m
Store
My Shop... Granny Likes It
500 m
Restaurants
Tribeton Restaurant
280 m
Merchants Road
Venice Restaurant
310 m
11 Abbeygate Street Lower
The Quay Street Kitchen
580 m
Quay Street
Sangria Tapas Restaurante
350 m
19 Middle Street
Ard Bia at Nimmo's
540 m
Spanish Parade Long Walk
Tulsi
370 m
Middle Street 3 Buttermilk Walk
Cava Bodega
500 m
Middle Street Mews 1 Middle Street
Wa Cafe
410 m
13 New Dock Street
The King's Head
520 m
15 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great staff
Central location
Room size
Dining inconsistencies
7.4/10
Very good
Rooms
7.0
Location
8.3
Service
8.3
Dining
6.4
Guest reviews
7.4/10
based on 9 reviews
4/5
based on 2125 reviews
8.2
8.2/10 based on 1387 reviews
#6 of 49 hotels in Galway based on Tripadvisor
Daniel
United States,
April
2024
8.2/10
The hotel had everything we needed with clean, comfortable rooms, friendly staff, and a fantastic location close to shopping centers, pubs, and restaurants. However, the dining options were a bit limited and the dark ambiance felt a bit off. The value for money was reasonable considering the included breakfast.
Rooms
9.0
The rooms were lovely and clean, very comfortable with lots of space to move around, and even had a connecting door to the next room.
Service
8.0
The staff was amazing, genuinely accommodating, and made the stay pleasant. Although there were some issues with responsiveness and extra charges.
Location
9.0
The location was great, walking distance from everything, with convenient access to shopping centers, tourist attractions, and dining options.
Dining
7.0
The included breakfast was filling with a nice selection, but there were some service mishaps like premature table clearing. The delicious marmalade was a standout though.
Facilities
The hotel offered standard facilities and services, catering to basic needs during the stay.
Fred
United Kingdom,
April
2024
7.8/10
The hotel rooms were a reasonable size, comfortable, and very clean, with courteous staff. However, they overlooked a noisy courtyard surrounded by apartments, making it feel small, dark, and unclean.
Rooms
7.0
The room was comfortable and very clean, located close to the city center with courteous staff. However, it was small, dark, and unclean due to the noisy courtyard and surrounding apartments.
Service
9.0
The service was friendly and professional, with great cleanliness and proximity to the city.
Location
8.0
The location was great, just park the car and walk around the city center with shops, pubs, and restaurants nearby.
Dining
7.0
The dining experience was above average with a variety of fresh food on offer, though not up to par for a 4-star hotel.
Facilities
8.0
The facilities were convenient and well-maintained for a pleasant stay.
David
United Kingdom,
February
2024
8.2/10
The hotel rooms were fine, comfortable, and spacious, although a bit too hot making it hard to sleep. The breakfast area had tables that were too close together. The service was exceptionally friendly and helpful, with delicious breakfast options. The location was excellent for a city visit, close to the main bars and restaurants. The dining experience was overall fantastic, with some minor inconveniences. The hotel is well-situated for exploring the city and offers some lovely views.
Rooms
7.0
The rooms were comfortable and spacious but too hot for a good night's sleep.
Service
9.0
The service was exceptionally friendly and helpful, with a delicious breakfast.
Location
9.0
The hotel is excellently located for exploring the city's main attractions.
Dining
8.0
The dining experience was fabulous overall, but with minor inconveniences like lack of egg cups for boiled eggs.
Facilities
The hotel has a variety of facilities for a comfortable stay.
Aaron
United States,
February
2024
6.8/10
My stay at the hotel was overall fantastic. The rooms were very clean and comfortable, although a bit warm due to the lack of air conditioning. Despite being disturbed by noise from works and the harbor, the cleanliness and comfort of the rooms stood out. The hotel's service was exceptional, with friendly and helpful staff, although I was left waiting for a promised follow-up. The location was convenient, with easy access to the city center and tourist areas, despite some nearby roadworks. The dining experience left something to be desired, with limited breakfast options and some issues with the food quality, but the room itself was excellent. The facilities were good, with adequate amenities available. However, the value for the money could be improved in some areas.
Rooms
8.0
The rooms were very clean and the beds were comfortable, although a bit warm due to no air conditioning. Woken up early by works and harbors noise.
Service
7.0
The staff was fantastic, very friendly, and helpful. Despite good service, a promised follow-up was not received.
Location
8.0
The location was perfect, within walking distance to shops and bars, with easy access to main tourist areas. However, disrupted by major roadworks in the area.
Dining
5.0
The dining experience was disappointing, with issues like no glasses for juice, no cereal bowls, and poor food quality. However, the receptionist was nice and efficient.
Facilities
6.0
But the value for money could be better in terms of dining options.
Carl
United States,
January
2024
6.8/10
My stay at the hotel had its ups and downs. The location was fantastic, being very close to the main parts of Galway city, but the rooms were disappointing due to their small size and stuffiness. The service was exceptional, making us feel welcome right from the start. The dining experience was a mix of great variety and some letdowns. Overall, a decent stay with some room for improvement.
Rooms
5.0
The rooms were very small and stuffy with Velux windows that made them quite warm, forcing us to wake up at night to adjust the unit. They also had a terrible smell. They need upgrading.
Service
9.0
The staff couldn't have been more helpful, making us feel welcome the moment we arrived. They could improve handling complaints better and ensuring rooms are ready on time.
Location
8.0
The location was perfect for exploring Galway city, being very central and convenient for both day and night activities. However, a bit more quietness would have been appreciated.
Dining
7.0
The dining experience was a mix of the best I've had in a hotel and some disappointments. The food variety was great, but there were some issues like dried up sausages and black pudding.
Facilities
6.0
The facilities provided were standard; however, some upgrading would be beneficial to enhance the overall experience.
Great staff
Room size
Billy
United Kingdom,
November
2023
7.4/10
The hotel has a beautiful view from our room, but it was a bit noisy being close to the stairs. The room was small for our family with a 7-month-old baby, even though we requested a travel cot. Despite the lack of space with the cot, bed, pram, and bags, the king-size bed was cozy.
Rooms
7.0
The room was small for a family with a baby but had a king-size bed and a beautiful view.
Service
9.0
The staff was friendly, professional, and helpful, ensuring I had a great night's sleep despite some noise from a stag night crew returning late with music blaring.
Location
8.0
The hotel is centrally located near Eyre Square shopping center, making it ideal for families with kids. It's a quiet area with easy access to Galway center and Spanish Arch.
Dining
6.0
The dining experience was satisfactory, with the location being convenient for walking into town within 5-8 minutes. Missing hashbrowns were a disappointment, but the overall food was good.
Facilities
7.0
The hotel provides standard facilities.
Tom
United Kingdom,
October
2023
7.4/10
The hotel rooms were spacious and comfortable, nicely decorated, and the bed was very cozy. However, the breakfast was a bit of a letdown as it was cold on both mornings.
Rooms
7.0
The rooms were nicely decorated and the bed very comfortable.
Service
9.0
The staff were great in directing us to nearby attractions and provided a lovely relaxed atmosphere. Breakfast was one of the best we ever experienced.
Location
8.0
The hotel was in a great location, just a short walk to all shops, bars, etc, and within easy reach of sites.
Dining
5.0
The dining experience in the main lobby was mediocre at best, and the variety of food was poor with 'hot food' being served cool. Staff were trying their best but seemed under pressure.
Facilities
8.0
The hotel was geared up for non-residents but was spotless and secluded from any nighttime street noise.
Diane
United Kingdom,
July
2023
7.4/10
The hotel is conveniently located near the city center, making it perfect for a city break. The rooms are decent in size but could use some updating. The service was a mix of excellence between the food servers and a bit lacking with the receptionists. The dining options were good, though not on par with everything else in the hotel. The location is excellent for exploring Galway city, just a short walk to the center. Overall, a nice spot for a city getaway, but there are areas that could be improved.
Rooms
7.0
The rooms, though not overwhelmingly large, were sufficient for a comfortable stay and could benefit from some updating.
Service
6.0
The service from the food servers was excellent, but unfortunately, the same cannot be said for the receptionists.
Location
9.0
The location is excellent, within walking distance to the city center, ideal for a city break.
Dining
7.0
The dining options were good, but didn't quite match the level of excellence found in other areas of the hotel.
Facilities
8.0
The hotel offers a variety of facilities, suitable for a comfortable stay and convenient exploration of Galway city.
Paul
United Kingdom,
June
2023
7.4/10
I had a mixed experience at the hotel. The rooms were spacious and provided bottled water daily, but being at the front facing the street made it noisy due to the cooling system outside. The service was excellent, especially from Cyprian and Katie who were very helpful and accommodating. The location was great for exploring the nearby town and enjoying the nightlight, but noise from the street was a downside. Dining was satisfactory with something for everyone but lacked variety and presentation. Overall, the hotel offers good value for the money, despite minor drawbacks.
Rooms
7.0
The room was spacious and had daily bottled water supply, but the noise from the street and cooling system outside was bothersome.
Service
9.0
The service was top-notch, particularly from Cyprian and Katie who ensured our stay was perfect.
Location
8.0
The hotel's location was excellent for accessing the town and enjoying the vibrant nightlight, although noise from the street was a downside.
Dining
6.0
The dining experience had something for everyone, but lacked variety and presentation, while the staff did their best under pressure.
Facilities
7.0
The facilities were satisfactory and met our basic needs during the stay.
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